TERMS AND CONDITIONS

Wholesale Orders
MOV - $500 for first orders, thereafter NO MOV.
Official Purchase order via phone, fax or email will be required on company stationary, signed and dated by buyer / purchaser.

Delivery
FIS for all orders over $1000 to Melbourne metropolitan areas. The freight of orders to metropolitan areas of Melbourne (below $1000), Canberra, Sydney, Brisbane, Perth and Adelaide are charged either the actual freight cost by carrier or 13% of the total value of the invoice, whichever is the lesser amount.  Orders under $500 and Goods sold at clearance will be charged the cost freight. Orders are shipped nationally between 1-3 business days from receipt of payment for first orders. Pending stock availability and delivery location. In some cases we can accept COD.

Prices
All prices shown (to account holders only) on this website exclude GST, and are valid at time of upload. Prices charged will be those ruling at the time of the invoice/priceli
st and are subject to change without notice.

Payment

New account - Applications for new accounts with JCNR will be on a pro forma basis and payment will be required by credit card, cheque or direct debit at time of confirming your order. Applications must be completed in full and signed where indicated. Existing accounts - Payable within 30 days from the date of invoice. We reserve the right to charge 3% interest per month on all accounts exceeding 30 days. Credit card will incur 1.5% surcharge. Payment options are:

1. Credit card - via phone. 

2. Direct Debit or

3. Cheque - Made out to JCNR Co Pty Ltd

Clearance stock
All orders will receive the discount that has been applied to the clearance product only. No exchanges accepted unless faulty.

Claims
All claims must be within 7 (seven) days of the invoice and must quote the invoice number. Please address all claims to service@jolehom
e.com.au

Title
All goods remain the property of and retain legal title to JCNR Co Pty Ltd until the purchase price of the goods have been paid for in full by the purchaser.

Conformity of Goods

Specifications and descriptions of products in this website are not intended to be binding and are intended only to give a generaldescription of the products. Furthermore,  the colour reproduction of the product is a close representation, and is as accurate as the browser software or computer system used can show. Items in this website are not shown to scale.

Data Protection
Information provided by you will be processed by Jole' Home or JCNR Co Pty Ltd, and used to provide you with the ordered products, for billing and accounts purposes and to keep records of the transaction. We do not forward your details onto any third parties.

We do reserve the right to adjust any terms and conditions without notice if necessary.

 

AGENTS representing Jole' Home

Victoria - Please call head office 03 9402 1221

South Australia - Dawn Carn of DC Agencies - 0412 952 951

New South Wales - Dee and Andrew Mein of MP Agencies -

Dee: 0410 616 593, Andrew: 0427 685 527

Western Australia - Please contact Head Office - 03 9402 1221

Queensland - Dee and Andrew Mein of MP Agencies -

Dee: 0410 616 593, Andrew: 0427 685 527

Northern Territory - Dee and Andrew Mein of MP Agencies -

Dee: 0410 616 593, Andrew: 0427 685 527

 

JCNR Co Pty Ltd DISTRIBUTORS

New Zealand - Jodine Maree (Decorlicious Distributors) P:07 5422577, admin@decorlicious.co.nz

 

SHIPPING

Ordering DIRECT (via H.O or Agent)


DOMESTIC SHIPPING

All orders are shipped by our national freight company. Our freight company is a reliable and an efficient way of sending your order, as all orders can be tracked.

 

DELIVERY TIMES*

DOMESTIC Courier
MelbourneNext Business Day

Victoria1-2 Business Days

Other Capital cities
1-2 Business Days
 All other locations
3-7 Business Days
DOMESTIC Express Courier
All States
1 Business Day #
INTERNATIONAL (Airmail)Over 200 Countries3-10 Business Days #

 

 

 

 

 

 

 

* Based on orders received before 12pm, or for NEW order payments received and cleared before 12pm.

International Express Post is also an option for faster deliveries.

# Delivery time can vary depending on location and courier service chosen

 

Our customer service department is available during business hours to take your call

03 9402 1221 or

email service@jolehome.com.au or

fax 03 9462 1536.

 

Local time in Melbourne, Victoria Australia

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JOLE' HOME is distributed by

JCNR Co Pty Ltd

Trading as Jole' Home

PO Box 244 Reservoir, Vic 3073
Australia
jcnr@optusnet.com.au