TERMS AND CONDITIONS
Wholesale Orders
MOV - $500 for first orders, thereafter NO MOV.
Official Purchase order via phone, fax or email will be required on company stationary, signed and dated by buyer / purchaser.
Delivery
FIS for all orders over $1000 to Melbourne metropolitan areas. The freight of orders to metropolitan areas of Melbourne (below $1000), Canberra, Sydney, Brisbane, Perth and Adelaide are charged either the actual freight cost by carrier or 13% of the total value of the invoice, whichever is the lesser amount. Orders under $500 and Goods sold at clearance will be charged the cost freight. Orders are shipped nationally between 1-3 business days from receipt of payment for first orders. Pending stock availability and delivery location. In some cases we can accept COD.
Prices
All prices shown (to account holders only) on this website exclude GST, and are valid at time of upload. Prices charged will be those ruling at the time of the invoice/pricelist and are subject to change without notice.
Payment
New account - Applications for new accounts with JCNR will be on a pro forma basis and payment will be required by credit card, cheque or direct debit at time of confirming your order. Applications must be completed in full and signed where indicated. Existing accounts - Payable within 30 days from the date of invoice. We reserve the right to charge 3% interest per month on all accounts exceeding 30 days. Credit card will incur 1.5% surcharge. Payment options are:
1. Credit card - via phone.
2. Direct Debit or
3. Cheque - Made out to JCNR Co Pty Ltd
Clearance stock
All orders will receive the discount that has been applied to the clearance product only. No exchanges accepted unless faulty.
Claims
All claims must be within 7 (seven) days of the invoice and must quote the invoice number. Please address all claims to service@jolehome.com.au
Title
All goods remain the property of and retain legal title to JCNR Co Pty Ltd until the purchase price of the goods have been paid for in full by the purchaser.
Conformity of Goods
Specifications and descriptions of products in this website are not intended to be binding and are intended only to give a generaldescript
Data Protection
Information provided by you will be processed by Jole' Home or JCNR Co Pty Ltd, and used to provide you with the ordered products, for billing and accounts purposes and to keep records of the transaction. We do not forward your details onto any third parties.
We do reserve the right to adjust any terms and conditions without notice if necessary.
AGENTS representing Jole' Home
Victoria - Please call head office 03 9402 1221
South Australia - Dawn Carn of DC Agencies - 0412 952 951
New South Wale
Dee: 0410 616 593, Andrew: 0427 685 527
Western Au
Queensland - Dee and Andrew Mein of MP Agencies -
Dee: 0410 616 593, Andrew: 0427 685 527
Northern Territory - Dee and Andrew Mein of MP Agencies -
Dee: 0410 616 593, Andrew: 0427 685 527
JCNR Co Pty Ltd DISTRIBUTORS
New Zealand - Jodine Maree (Decorlicious Distributors) P:07 5422577, admin@decorlicious.co.nz
SHIPPING
Ordering DIRECT (via H.O or Agent)
All orders are shipped by our national freight company. Our freight company is a reliable and an efficient way of sending your order, as all orders can be tracked.
| DOMESTIC Courier | Melbourne | Next Business Day |
| Victoria | 1-2 Business Days | |
| Other Capital cities | 1-2 Business Days | |
| All other locations | 3-7 Business Days | |
| DOMESTIC Express Courier | All States | 1 Business Day # |
| INTERNATIONAL (Airmail) | Over 200 Countries | 3-10 Business Days # |
* Based on orders received before 12pm, or for NEW order payments received and cleared before 12pm.
International Express Post is also an option for faster deliveries.
# Delivery time can vary depending on location and courier service chosen
Our customer service department is available during business hours to take your call
03 9402 1221 or
email service@jolehom
fax 03 9462 1536.
Local time in Melbourne, Victoria Australia
JOLE' HOME is distributed by
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JCNR Co Pty Ltd
Trading as Jole' Home
PO Box 244 Reservoir, Vic 3073
Australia
jcnr@optusnet.c